Shipping Policy

Last Updated: September 22, 2026

Thank you for shopping with Cardboard Kingdom. We work to process and ship orders as quickly and carefully as possible.

1. Order Processing

Most orders are processed and prepared for shipment within 1–3 business days after payment is successfully received.

Orders are generally processed Monday through Friday, excluding holidays.

During major releases, promotions, holidays, or periods of unusually high order volume, processing may take longer than normal.

2. Shipping Methods

Available shipping methods and estimated delivery times will be displayed during checkout.

Delivery estimates provided at checkout are estimates and are not guaranteed delivery dates.

Once an order has been shipped, delivery times are primarily controlled by the shipping carrier.

3. Tracking Information

When tracking is available, tracking information will be provided after your order has been shipped.

Please allow some time for the carrier's tracking system to update after the shipping label has been created.

Cardboard Kingdom is not responsible for delays caused by shipping carriers, weather, natural disasters, holidays, or other circumstances outside our control.

4. Shipping Address

Customers are responsible for providing an accurate and complete shipping address at checkout.

If an order is returned to Cardboard Kingdom because of an incorrect or incomplete address, additional shipping charges may be required before the order can be reshipped.

Please contact us as soon as possible if you notice an error in your shipping address.

Once an order has shipped, we may not be able to change the delivery address.

5. Delivered or Missing Packages

If tracking information shows that a package has been delivered but you cannot locate it, please first check with household members, neighbors, and the delivery location.

You may also wish to contact the shipping carrier directly.

Cardboard Kingdom is not responsible for packages that are confirmed by the carrier as delivered to the address provided at checkout.

If you believe your package was stolen, you may need to file a claim with the shipping carrier or local authorities.

6. Damaged Packages

If your package arrives damaged, please take photographs of:

• The shipping box

• Any visible damage

• The packaging material

• The damaged product

Contact Cardboard Kingdom at loganmac43@gmail.com as soon as possible.

For damaged, defective, or incorrect items, please contact us within 48 hours of delivery whenever possible.

7. International Orders

International customers are responsible for any customs duties, taxes, brokerage fees, or other charges imposed by their country.

Cardboard Kingdom does not control these charges and they are not included unless specifically stated during checkout.

International delivery times may vary significantly depending on customs processing and the destination country.

8. Lost Packages

If tracking indicates that a package is lost or has stopped moving for an extended period, please contact Cardboard Kingdom.

We will work with the shipping carrier when appropriate to determine whether a carrier claim can be filed.

Resolution of lost shipments may depend on the carrier's investigation and claim process.

9. Shipping Charges

Shipping charges are calculated and displayed during checkout based on the shipping method, destination, package characteristics, and other applicable factors.

Free shipping promotions, when offered, are subject to the terms of the specific promotion.

10. Contact

If you have questions about an order or shipping, please contact:

Cardboard Kingdom
Email: loganmac43@gmail.com
Website: cardboardkingdomtcg.com

Please include your order number whenever contacting us about an existing order.

11. Policy Changes

Cardboard Kingdom reserves the right to update this Shipping Policy when necessary. The policy in effect at the time of an order will generally apply to that order.